Category Archives: Technical Issues

PC Law Technical Issues

• Consider Security with PCLaw’s new Moblity Service

  Posted on June 16, 2011 by Greg Regan in Features, Law Firm Management, Technical Issues.

  I’m not really a big fan of cloud computing (or SaaS: Software as a Service) for legal firms given the recent security breaches against Sony and Nintendo. Having a legal firm’s data out there, somewhere, who knows where (yet occasionally hackers seem to find where) seems fraught with danger. Just one breach could be enough […]

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• Issue with Fixed Fees and Discounts

  Posted on May 12, 2011 by Greg Regan in PCLaw, PCLaw Help, Technical Issues.

    On the Billing tab, if you select both “Apply Discount to Fees” and a Quoted Type of Fixed Fee, the invoice seems to issue incorrectly. That is, the resulting invoice seems to overbill. I found this issue for one of my clients, I’ve tested it on my own dataset and I contacted PCLaw Support […]

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• How to stop Users from seeing another users time entries in PCLaw

  Posted on January 17, 2011 by Greg Regan in Features, Law Firm Management, PCLaw, PCLaw Help, Technical Issues.

    I recently read a blog by Craig Bayer on how to stop users from seeing their colleagues time entries in PcLaw. It’s very well explained so rather than me rehash it, you can read it here… Craig Bayer: How to stop Users from seeing another users time entries in PCLaw In my next entry, […]

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• Excess Invoice Templates in PCLaw

  Posted on October 4, 2010 by Greg Regan in PCLaw, PCLaw Help, Technical Issues.

    If you’ve had the role of issuing invoices in PCLaw, you would know that PCLaw comes with a multitude of invoice templates. I see this as a good thing as PCLaw has already created many invoice templates for various scenarios. However, it annoys users as there are too many templates to choose from when […]

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• Pay attention to PCLaw security settings

  Posted on March 4, 2010 by Greg Regan in Features, PCLaw, PCLaw Help, Technical Issues.

    Yesterday I was called up by a client regarding a “problem” where one of the client’s lawyers couldn’t re-open a de-activated matter. The client is a small firm and administration of the PCLaw system is the role of the Finance team. Under the firm’s own guidelines, the opening and closing of matters is done […]

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• Annoying problem with Outlook connection is easily fixed

  Posted on November 2, 2009 by Greg Regan in PCLaw, PCLaw Help, Technical Issues.

    Probably the most common problem call I get from clients is “Hey, I can’t save my emails to Pc Law. My Outlook isn’t connected to Pc Law anymore.” Normally (not always) the solution is simple. In MS Outlook, go to the Help menu. There should be a “Disabled Items” menu item. If there is […]

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